Frequently Asked Questions
Below are some of our most frequently asked questions. If you cannot find what you’re looking for, please feel free to contact us.
Contact Resources
Main Office:
16th Floor, Strawberry Square
Harrisburg, PA 17120
717-787-3391
Fax:
717-787-8242
Press Office:
717-787-5211
Helplines:
Child Predator
800-385-1044
CHRIA/Regulatory Compliance
215-937-1375
Collection Unit
(717) 322-5245
(888) 271-9488
Consumer Protection
800-441-2555
Do Not Call
888-777-3406
Drugs Tip Line
800-442-8006
Environmental Crimes
570-904-2643
Health Care
877-888-4877
Home Improvement Consumer
888-520-6680
8:30 AM – 4:45 PM
Home Improvement Contractor
717-772-2425
Military and Veterans Affairs
717-783-1944
Public Engagement
833-OAG-4YOU
Senior Protection
866-623-2137
Who should I contact about most county, township or borough issues?
The District Attorney oversees the county and should be who you contact in regard to an issue or an issue not being resolved. Click here your find your county district attorney.
Who do I reach out to with a complaint against a district attorney or my attorney?
You can contact the Disciplinary Board of the Supreme Court.
Where do I complain about a judge?
You should contact the Judicial Conduct Board.
Where can I file a complaint against a State Trooper?
First you should contact the Pennsylvania State Police, Bureau of Integrity and Professional Standards.
If you do not get satisfaction with the Pennsylvania State Police you can contact the Governor’s Office at 717-787-2500.
How do I obtain a concealed carry license?
For Pennsylvania residents, you should contact your county sheriff’s office where you reside to apply for your concealed carry license. Philadelphia residents should contact the Chief of Police.
Additional firearms information is available from the Pennsylvania State Police.
Where can I place a complaint against a prison/jail?
If it is a county facility you should contact that county’s district attorney’s office.
If it is a state facility you should contact the Pennsylvania Department of Corrections.
Who do I contact if I have a complaint against a hospital or nursing home?
The Pennsylvania Department of Health oversees hospitals and nursing homes. You can place a complaint against a hospital by clicking here. You can place a complaint against a nursing home here.
If your complaint involves physical abuse or neglect in a dependent care facility, please submit our Elder Abuse Form.
What is the best way to contact the Home Improvement Contractor Section?
The fastest way to contact our Home Improvement Contractor section is to send them an email at HI*@*************al.gov
You can email our Bureau of Consumer Protection at sc***@*************al.gov.
Who do I contact or email to follow up on a current consumer protection complaint?
You should contact our Bureau of Consumer Protection at co*******@*************al.gov or phone at 1-800-441-2555.
You can email the Financial Enforcement Section at fi****@*************al.gov
How do I file a complaint against a bank or other financial institutions?
Who do I contact about issues or a complaint against my employer?
You should contact the Pennsylvania Department of Labor and Industry at 717-787-3756.
Who do I contact if I have a problem with my benefits, retirement or health plan?
For state employees you should contact the Pennsylvania State Employee Retirement System or your human resource section.
If you are a non-state employee you should contact the United States Department of Labor Employee Benefits Security Administration.
Where do I register a new business or register a fictitious name?
The Pennsylvania Department of State, Corporation Bureau handles fictitious name registration as well as business registration.
Who should I contact with child support issues in Pennsylvania?
You can contact the Pennsylvania Department of Public Welfare, Bureau of Child Support Enforcement at 717-783-9659.
Can the Pennsylvania Attorney General give me legal advice or representation?
The Pennsylvania Attorney General is bound by the Commonwealth Attorney’s Act and is not permitted to give legal advice, interpretation or representation. The Pennsylvania Attorney General represents the Commonwealth of Pennsylvania and all state agencies. and does not provide private legal counsel. To find an attorney you should contact the Pennsylvania Bar Association’s Lawyer Referral Service at 800-692-7375.
How do I file a complaint against a doctor?
You should contact the Pennsylvania Department of State, Bureau of Professional and Occupational Affairs at 800-822-2113.
Where do I report identity theft?
For identity theft on a state level, you should contact the Office of Attorney General, Bureau of Consumer Protection at 800-441-2555 or by email at co*******@*************al.gov
To report identity theft on a federal level, you should contact Federal Trade Commission at 877-438-4338 or on their website.
Where can I report welfare fraud?
You can report welfare fraud to the Pennsylvania Office of Inspector General’s Fraud Tip line at 800-932-0582.
Where do I report someone for committing social security fraud?
You can report social security fraud to the United States Office of Inspector General at 800-269-0271 or on their website.
Where would I file a complaint dealing with the delivery of my mail?
You should contact the United States Postal Inspection Service.
Where can I obtain a Private Criminal Complaint Form?
Private Criminal Complaint forms are available through your county District Attorney’s office or your local Magistrate’s office.
Who would I contact if I have a complaint against my local police department?
You should contact that county’s District Attorney’s office.
Who would I contact if I had questions about an election?
You should contact your county election office. You may also want to contact the Pennsylvania Department of State, Bureau of Commissions and Elections at 717-787-5280.
Who do I contact about the validity of a marriage license?
If you are inquiring about a foreign marriage, you should contact the United States Department of State
You may also want to contact the Pennsylvania Department of State
If you were married in another state and want to know if your marriage will be recognized in Pennsylvania, you can contact your county’s Register of Wills.