Section: Bureau of Consumer Protection/Public Protection Division
Class: Clerical Assistant III
Location: Harrisburg
Telework: This position will report to the headquartered location a minimum of 4 days per week. You may have the opportunity to telework the remainder of the week, if desired and based on business need.
Position Type: Full-time, Non-civil service, Union
Work Hours: 8:30 – 5:00
Salary Range: Starting salary of $41,506
Basic Function
An employee in this position performs clerical work which requires the utilization of typing skills and the processing of a variety of documents, including, but not limited to, correspondence and similar documents as well as verifying information, performing arithmetic calculations, and assisting the public in completing governmental forms. Work assignments will involve answering calls on a consumer HelpLine and providing secretarial services to multiple individuals as well as data entry and document management through the use of computers and electronic scanning equipment. Work may involve providing training and guidance to new employees and fulfilling a lead worker role for routine clerical operations. Work is subject to periodic changes in operating procedures and requires some adaptability to shifts in work schedule. Employees work with considerable independence within standard operating procedures, however, detailed supervisory guidance and review is received for new or unusual situations and changes in operating procedures and policies.
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