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Home » Submit a Complaint » Scam Complaints

Scam Complaints

Targeted by a scam or suspect a scheme designed to cheat consumers? Report it using this form. Describe what happened and share any details you have so our team can review the scam and help warn others.

Printable Scams Complaint Form

  • Spanish Form
  • Cambodian Form
  • Korean Form
  • Simple Chinese Form
  • Vietnamese Form

All documents related to consumer complaints should be sent to the following address:

Office of Attorney General
Bureau of Consumer Protection
15th Floor, Strawberry Square
Harrisburg, PA 17120

Our office looks at establishing patterns of business practices. Even if you have resolved your complaint you can forward a statement regarding your experience with the attached documents for our office to use for future reference.

We hope we can be of assistance to you.

Please review the following tips and instructions regarding consumer complaints, to assist our office in addressing your problem.
It is not necessary to call and check the status of your complaint; you will be notified by mail when we receive information regarding your case. Please refrain from calling for “status reports,” though we encourage consumers to contact us as soon as possible should they have additional information regarding their complaint.

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Your Information

Name*
Address*
By providing your email address, you agree to receive email communications from the Pennsylvania Office of Attorney General.

Please Provide Any Information You Have on the Scammer’s Identity and Whereabouts:
Did the call begin with a recorded message?
Did the Scammer contact you by text message?
Did the Scammer refuse to identify himself or the company?
Have you asked the Scammer to stop calling you?
Date Scammer First Contacted You
Time Scammer First Contacted You
:
Are you on the Pennsylvania Do Not Call List?
Are you on the Federal Do Not Call List?

Complaint Information

Please explain your complaint: Try to be brief, but be sure to tell WHAT happened, WHEN it happened, WHERE it happened HOW MANY time it happened. Be specific about any oral statements the Scammer made to you, ESPECIALLY those that influenced you to deal with the Scammer. Describe events in the order in which they happened, and provide any other information you have about the Scammer (address, other phone numbers, alternative names, etc). Tell us if you have contacted the payment processor or bank to determine exactly where your funds were received, and tell us whether you reported this loss to any other law enforcement agency.
If possible, please upload your contract, proof of payment, and other documentation to help us better understand your complaint. Accepted file types include jpg, gif, png, pdf. If you do not have a scanner, please upload photo of the documents. Please include any relevant emails or screen shots of text messages. If you prefer, you may email your documents to BC******@*************al.gov.
Drop files here or
Max. file size: 256 MB, Max. files: 25.
    PLEASE READ CAREFULLY

    The Attorney General cannot act as your private attorney. As a law enforcement agency, the primary function of the Office of Attorney General is to represent the public at large by enforcing laws prohibiting unfair or deceptive practices.

    The Attorney General, through the Bureau of Consumer Protection, provides a mediation service to consumers where an attempt may be made to mediate your individual consumer complaint if it falls within the jurisdiction of the office. Please be advised that the information you provide may be shared with the party against which you have filed a complaint. Additionally, your complaint may be shared with or referred to other governmental law enforcement or regulatory agencies.

    Your complaint will also be kept on file with our office and the information contained therein may be used to establish violations of Pennsylvania Law. Attached to this complaint form is an informational sheet which will help you in completion of the complaint form and also will explain in greater detail the mediation process.

    By completing and submitting this complaint form, I am adopting this as my online signature and I authorize the Bureau of Consumer Protection to contact the party(ies) against which I have filed a complaint in an effort to reach an amicable resolution. I further authorize the party(ies) against which I have filed a complaint to communicate with and provide information related to my complaint to the Bureau of Consumer Protection. I verify that I have read and understand the informational sheet about this process; and, that the information provided is true and correct to the best of my knowledge, information and belief.

    To enroll in the Pennsylvania Do Not Call List, click here. To enroll in the Federal Do Not Call Registry, click here. (We recommend you enroll in both.)

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    AG Dave Sunday

    Pennsylvania Office of Attorney General

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    Strawberry Square
    Harrisburg, PA 17120

    717-787-3391

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