HARRISBURG – Attorney General Dave Sunday and the Office of Attorney General’s Healthcare Section are warning former Crozer Health System patients about attempts by United MediCorp, LLC, to collect medical debts — as the collector’s bills may be inaccurate, incomplete or improperly assigned.
Debt collector United MediCorp, LLC, has been contacting former patients in southeastern Pennsylvania seeking payment for medical services received through the now-closed Crozer Health System.
Patients may dispute the alleged debt, if they believe it contains errors.
“I urge anyone who receives a collection notice from United MediCorp to pause and take the time to verify the debt before making any payments,” Attorney General Sunday said. “Debt collection notices cause alarm and stress, but we have learned that in some cases, these balances are inaccurate. Consumers who wish to dispute bills can do so without being penalized.”
Former Crozer Health System patients who receive a collection notice for medical services have the right to dispute the debt and request verification from the collection agency. Patients who do not receive that verification, may contact the Office of Attorney General’s Healthcare Section at 1-877-888-4877 or by emailing healthcare@attorneygeneral.gov.
Anyone who has received one of these collections letters should do the following steps:
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- Submit a written dispute to the collection agency within 30 days of receiving the initial notice, providing any proof you may have that the debt has been satisfied (for example: an Explanation of Benefits letter from your insurance, a canceled check, a credit card statement, receipt showing payment, or other proof of payment)
- Request full verification of the debt, including:
- An itemized statement of services
- The date(s) of service
- Proof that the agency has the legal authority to collect the debt
- Any documentation showing that the amount being collected is accurate
- Keep copies of all correspondence for your records
- Submit a written dispute to the collection agency within 30 days of receiving the initial notice, providing any proof you may have that the debt has been satisfied (for example: an Explanation of Benefits letter from your insurance, a canceled check, a credit card statement, receipt showing payment, or other proof of payment)
Once the dispute process has begun, the collection agency must pause all collection activity until verification is provided. If the agency fails to provide adequate evidence, they are not permitted to continue collection attempts.
The Office of Attorney General is unable to represent individuals in court and encourages consumers to consult with a private attorney to ensure their rights are preserved regarding the debt collection. The Pennsylvania Bar Association can help connect Pennsylvanians with a private attorney.
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