HARRISBURG – Attorney General Michelle Henry is warning Pennsylvanians to be aware of phone calls, text messages, and emails appearing to be from PECO Energy Company demanding immediate payment.
Scammers are using spoofed phone numbers — those seemingly affiliated with PECO — and claiming there are issues with a customer’s meter. The scammer threatens to disconnect services unless immediate payment is made.
PECO is reminding its customers that they will never demand immediate payment or require customers to pay for a bill in cash, prepaid debit card, credit card, gift card or cryptocurrency.
Tips to Remember:
- PECO will never contact you and request immediate payment in a specific form such as cash, cryptocurrency, a prepaid debit card, credit card, gift card or a wire transfer;
- Understand that scammers create fake phone numbers to make the call appear to be from PECO. This does not mean it is a legitimate call;
- It’s important to never provide your account information to an unverified person. A legitimate PECO representative will already know your account information such as account holder name, street address, balanced owed, and form of payment on file;
- Never provide your bank or credit card information to an unverified person; and
- If you receive a suspicious phone call claiming to be from PECO, just hang up and call PECO directly at 1-800-494-4000.
Consumers with any questions about PECO services should contact PECO directly. If anyone feels that they have been victimized by this scam they may submit a complaint with the Office of Attorney General’s Bureau of Consumer Protection by visiting the website, https://www.attorneygeneral.gov/submit-a-complaint/scams-complaint/, by emailing scams@attorneygeneral.gov or by calling the office at 1-800-441-2555.
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