HARRISBURG — Attorney General Dave Sunday announced that his office, along with 20 other Attorneys General, has joined a lawsuit filed by the Federal Trade Commission against Uber Technologies, LLC, regarding deceptive practices by the popular ride-share and delivery company.
The lawsuit alleges that Uber used a variety of deceptive and unfair practices in offering and selling Uber One subscription services, which Uber promotes as saving money on rides and deliveries. Among other things, the lawsuit alleges that Uber improperly used negative option marketing tactics when it offered free trial subscriptions – a practice that automatically charges consumers if they do not cancel a free trial.
The lawsuit also alleges Uber misled consumers about the amounts they could save when subscribing to Uber One and that the company made it very difficult to cancel Uber One once enrolled. The complaint also alleges that Uber charged consumers before their billing date, including users whose free trial had not yet ended.
“Many Pennsylvanians rely on ride-share services such as Uber, and our review found that many were deceived into negative option subscriptions and higher costs,” Attorney General Sunday said. “Uber’s stance as an industry giant does not give them the right to fool and harm consumers. Riders should know exactly what they are signing up for and subscriptions should be easy to cancel.”
The lawsuit is pending in the United States District Court for the Northern District of California, and trial is currently scheduled for February 2027.
Attorney General Sunday’s lawsuit seeks restitution, as well as penalties, costs, and an injunction against Uber for alleged violations of Pennsylvania’s Consumer Protection Act and the U.S. Restore Online Shoppers’ Confidence Act.
Consumers who believe they may have been a victim of Uber’s business practices are encouraged to file a complaint with the Office of Attorney General online.
A copy of the complaint can be found here.
The state coalition, led by Maryland Attorney General Anthony G. Brown, includes Pennsylvania Attorney General Dave Sunday along with the Attorneys General of Alabama, Arizona, Connecticut, the District of Columbia, Illinois, Michigan, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Virginia, West Virginia, Wisconsin, and the District Attorney for Alameda County, California.
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