AG Henry Warns that Red Lobster Closures, Bankruptcy Could Impact Gift Cards and Rewards Programs

May 20, 2024 | Topic: Consumers

HARRISBURG – Pennsylvania Attorney General Michelle Henry is advising Pennsylvania consumers of potential impacts from Red Lobster restaurant closings and the national chain is filing for bankruptcy.

Although the location closures so far have mostly affected restaurants in other states, Red Lobster’s website lists a location in Erie that has already closed. Attorney General Henry advises consumers to check the Red Lobster website to determine the status of their local Red Lobster — and to track potential closures going forward.

The closures and bankruptcy action could affect consumers’ ability to redeem Red Lobster rewards, loyalty points, coupons, and unused gift cards.

“Consumers who have rewards or loyalty points and unused gift cards should consider using them sooner than later,” Attorney General Henry said.

Consumers who experience issues redeeming their Red Lobster rewards, loyalty points, coupons, or unused gift cards while their local Red Lobster restaurant is still open for business may call the Office of Attorney General’s Bureau of Consumer Protection at 1-800-441-2555.

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