New Do Not Call Complaint

Veteran Status

Please check if you or an immediate family member is a member of the military or a veteran.

Senior Status

Please check if you are age 60 or older.

Your Information

Your Name *

First Last

Your Address *

Street Address Address Line 2 City State Zip Code

County *

Your Email Address (if you have one)

By providing your email address, you agree to receive email communications from the Pennsylvania Office of Attorney General.

Hidden

May we contact you by email?

Yes
No

Call Details

Your telephone number that received the call *

Who is your telephone service provider? *

Date of Call *

Time of Call *

:

Your telephone service is (choose one) *

Residential Landline
Wireless/Cell
Business

How did the call begin? (choose one)

Live operator
Automated/Pre-recorded/Robo
Other

Which best describes the call?

Fax tones/beeps
Hang-up/Dead air

Do you have Caller ID? *

Yes
No

Company on whose behalf the call was made

Phone number of the caller *

Call back number (if provided)

Caller ID Name

Was the call or message recorded on your voice mail service or answering machine?

Yes
No

Did you save a recording of the message?

Yes
No

Did the caller refuse to identify themselves or the company when you asked?

Yes
No

Did the caller disclose the purpose of the call?

Yes
No

What was the product or service being offered, or the subject of the message?

Did your phone ring?

Yes
No

Did you answer the call? *

Yes
No

If you mentioned you were on the Do Not Call list, what did the caller say?

Did the caller provide the name of the company? If yes, enter the company name below

Yes
No

Did the caller provide the address of the company? If yes, enter the company address, city, state, zip below

Yes
No

Did the caller state his or her name? If yes, enter the caller’s name below

Yes
No

Did the pre-recorded message provide the name of the company or caller? If yes, enter the company name below

Yes
No

Did the pre-recorded message provide a telephone number? If yes, enter the number below

Yes
No

Were you transferred to a live operator? If yes, enter the name of the live operator (if known)

Yes
No

Company Name

Phone

Live Operator Name

First Last

Company Address

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code

Caller's Name

First Last

What is your race or ethnicity? *

INFORMATION YOU SHOULD KNOW

The Do Not Call law provides for several exceptions under which telemarketers may call your home even if your name is registered on the Do Not Call list. Those exceptions include calls from:

Telemarketers calling at your express request.
Tax-exempt charitable/non-profit organizations, veteran’s organizations chartered by the United States, Congress, and calls made on behalf of a political candidate or political party.
Telemarketers calling in reference to an existing debt, contract, payment, or performance.
Telemarketers who have had an established business relationship with the residential telephone customer within 12 months preceding the call.

In addition to PA’s DO NOT CALL law, you are permitted to ask the telemarketer to remove your name from their calling list. A telemarketer who fails to do so violates the law.

Once you have registered… Please keep in mind that since the list is updated quarterly, you can expect a delay between the time you register on the Do Not Call list and the time telemarketers are prohibited from making calls to your home.

PLEASE READ CAREFULLY

The Attorney General cannot act as your private attorney. As a law enforcement agency, the primary function of the Office of Attorney General is to represent the public at large by enforcing laws prohibiting fraudulent or deceptive trade practices.

The information you provide will be used in an attempt to resolve your complaint and may be shared with the party complained against.

I certify that the information provided is true and correct to the best of my knowledge, information and belief.

Complaint Submission Date *