Case Management System Survey

What State/Territory are you from? *

Name of Attorney General *

Name of Person completing survey *

Contact email address

Job Title of person completing survey

What is the name of your case management system?

How many users access the system?

What type of staff use the system?

What divisions/areas of your office use the system? *

Was your system a commercial off the shelf (COTS) solution or was it developed in house? *

If your system is a COTS, who is the vendor?

Is your system web-based or client server? *

What software technologies was your system developed in? *

What kind of database is used in your system? *

If developed in house, would you be willing to provide your system source code and database structure to another state? *

If your system was purchased, do you have any language in your contract that another state can utilize your contract? *

Does the system include Billing and Time Management for cases, or do you use a separate product for those? If so, what are the product names?

Does your system integrate with any known packages in the industry?

Does your system work on a mobile device?

If you have a system developed in house, how long did it take to develop the product?

How long has your system been live? *

How happy are you with your system?

How much were your implementation costs?

How much are your annual support/licensing costs?

What Document Management package do you use?

What features does your document management system support?

Is there anything else you'd like to share?

CAPTCHA