Kathleen G. Kane - Pennsylvania Office of Attorney General - Protecting Pennsylvanians

Preliminary injunction shuts down Hanover, New Oxford hearing aid fitter

HARRISBURG - Attorney General Kathleen G. Kane announced today that a preliminary injunction has been issued prohibiting Timothy J. Rooney of New Oxford from the sale, fitting or adjustment of hearing aids.

In addition, the Office of Attorney General will be seeking restitution for all of Rooney's victims.

Rooney was a registered hearing aid fitter in Pennsylvania, but his registration was suspended for five years by the Department of Health last August following an investigation into consumer complaints. His registration was later revoked for violating the five-year suspension agreement.

The Office of Attorney General in March issued an advisory after receiving additional complaints, warning consumers that Rooney continued to operate.

Rooney had offices at 380 Lincoln Highway East, New Oxford, Adams County; Grandview Plaza, Suite E, 1446 Baltimore St., Hanover, York County; and his residence at 2230 Oxford Road, New Oxford.  He operated under the names of American Hearing Aid Centers and American Hearing Aid Centers Inc. Rooney also called on consumers in their homes and at senior care facilities.

Consumers are asked to contact the Office of Attorney General if they have had any business dealings with Rooney since Aug. 21, 2013. Complaints can be filed with the Health Care Section by calling 1-877-888-4877 or filing a complaint online at www.attorneygeneral.gov.

The Office of Attorney General offers the following tips for consumers looking to purchase hearing aids:

  • Unless you have scheduled an appointment, hearing aid professionals typically will not come to your home.
  • Ask for identification and to see a current registration - you can contact the Department of Health at 717-783-8078 to verify that hearing aid fitter or dealer is currently registered.
  • Be wary of a request to meet at an office outside normal business hours, or an office that appears to be closed for business.
  • Before purchasing a hearing aid, you must be given a complete hearing test, and the opportunity to see a medical doctor about your hearing loss or to decline your right to do so in writing.
  • When you purchase a hearing aid, you must receive a written disclosure agreement with all fees itemized, a receipt and a 30-day guarantee.
  • Be wary of any hearing aid fitter selling used or "demonstration model" aids.
  • If you are not receiving hearing aids you ordered or that were sent for repair, you can contact the hearing aid manufacturer directly.

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