May 21, 2014
Attorney General Kane announces consumer protection lawsuit against Montgomery County home improvement businesses
HARRISBURG - Attorney General Kathleen G. Kane today announced that the Attorney General's Bureau of Consumer Protection has filed a lawsuit against Admiral Kitchens LLC (d/b/a Admiral Kitchens & Bath); JKMS Enterprises LLC; Renovay LLC (d/b/a Renovay Kitchens, Baths & More); and Kenneth R. Staiger, individually.
The lawsuit alleges that the defendants entered into contracts with consumers to perform kitchen and bathroom renovations in consumers' homes but failed to perform the work or performed the work in a substandard manner.
Attorney General Kane said the defendants made promises and assurances to consumers that their complaints regarding deficient or incomplete work would be satisfied and the issues would be remedied, and then failed to remedy the issues or provide refunds to consumers.
Specifically, the defendants failed to: respond to consumer complaints and refund requests; provide refunds to consumers; repair unsatisfactory and/or deficient work; honor warranties and guarantees; and provide the required Notice of Cancellation form with their contracts; all of which are in violation of the Consumer Protection Law and the Home Improvement Consumer Protection Act (HICPA).
The complaint requests that the court order the defendants to:
Consumers who feel they were victimized by these or other companies should file a complaint with the Bureau of Consumer Protection by calling 1-800-441-2555, or submitting an online complaint at www.attorneygeneral.gov.
The Complaint was filed in Montgomery County Court of Common Pleas by Deputy Attorney General Saverio P. Mirarchi of the Office of Attorney General's Bureau of Consumer Protection in Philadelphia.
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