Kathleen G. Kane - Pennsylvania Office of Attorney General - Protecting Pennsylvanians

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Consumer Travel Tips

No matter where you?re planning on traveling or how you plan on getting there, it?s always a good idea to be an informed and prepared traveler. When making your traveling plans, remember the following tips:

  • Research & compare. Whether you?re arranging your travel plans by yourself or utilizing the services of a travel agency, research and compare alternate plans, prices and services. If you do decide to use a travel agency to plan your trip, attempt to deal with a reputable company.
  • Be wary of ?free luxury trips?. If you find yourself receiving notice that you?ve won a ?free luxury vacation?, make sure the offer is not a scam. Ask about the company, any purchases you have to make to receive your prize and any conditions levied on receipt of the prize. If an offer seems ?too good to be true?, it probably is.
  • If using the Internet to plan your trip, invest some time to search effectively. The Internet can be a valuable source for all your travel needs. You can compare prices, view destination pictures and possibly find great discounts on everything from car rentals to hotel reservations. When using the Internet to plan your trip, be sure to use a reputable company and only divulge your personal information to secure sites. Keep copies of all transactions you enter into and make sure to get detailed copies of cancellation, refund and emergency policies.
  • Pay for your trip with a credit card. It is wise to make big purchases, like vacation purchases, on your credit card. If your vacation is not what you contracted for or you were scammed, you may be able to dispute the charges with your credit card company and limit your liability. Be cautious, however, of accumulating too much credit card debt.
  • Confirmation. It is always a good idea to confirm your travel plans on the telephone prior to leaving. Check all reservations (flight, hotel, rental car, shuttles, etc.) for correct dates, times and traveler information.
  • Research. Don?t forget to check for information about each company that you may do business with by contacting the Better Business Bureau. Their website, www.bbb.org, may provide helpful information about businesses in the area where you will be traveling.

For more information on planning your trip or if you feel that you may have already been taken advantage of during your travel search, contact the Office of Attorney General?s Bureau of Consumer Protection at 1-800-441-2555 or visit us on the web at www.attorneygeneral.gov.