Kathleen G. Kane - Pennsylvania Office of Attorney General - Protecting Pennsylvanians

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Filing a Complaint with the Attorney General's Elder Abuse Unit

The Elder Abuse Unit was created to address financial exploitation, scams and fraud targeted at Pennsylvania's senior citizens. The sole mission of the Elder Abuse Unit is to investigate and prosecute criminals who attempt to exploit our large population of older residents.

Contacting Us:

You can call the Attorney General's Elder Abuse Hotline, at 1-866-623-2137, Monday through Friday from 8:30 am until 5:00 pm.

Complaints can also be submitted electronically - either using our online Elder Abuse complaint form or a printable PDF form, which can be downloaded, completed and mailed to our office along with any attachments or supporting information.

The Complaint Process

When we receive your completed complaint form, it will be reviewed by our staff.  Depending on the nature of the complaint, one of the following courses of action may be taken:

  • In order to expedite the processing of your complaint, it may be referred to another state or federal agency.  When your complaint is referred, you will be notified by mail of the name and address of the referral agency so that you may contact them for information concerning your complaint.
  • If your complaint is appropriate for this office, we may contact you and request additional information.

All documents related to elder abuse complaints should be sent to the following address:

Office of Attorney General
Elder Abuse Unit
14th Floor, Strawberry Square
Harrisburg, PA 17120